Universal Service To Universal Access

Universal Service To Universal Access
The Paradigm Shift in Citizens'
Use of Telecommunications
Mark Goldstein
Richard Z. Gooding, Ph.D.

© 1995 - International Research Center
State of Arizona Contract No. A6-0028-001

This research report is the sole property of the State of Arizona and all rights are reserved. Please contact John B. Kelly, Executive Director of the Government Information Technology Agency (GITA), to request copies of this report or inquire regarding use of material contained herein. The views and opinions of the authors do not necessarily state or reflect the views, opinions or policies of the State of Arizona.
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published December 1995; Updated March 1996

Preface [5k]
Executive Summary [12k]
Development and Institutionalizing of Universal Service [24k]
Pending Federal Legislative and FCC Initiatives [18k]
Universal Service in the State of Arizona [13k]
Universal Service Around the Nation [200k]
Economic Development and the Rise of the Virtual Corporation [24k]
Data Points, Trends and Portents [4k]

Deregulation of the Local Telephone Market [11k]
Computers and Telecommunications - More, Better, Faster, Cheaper [40k]
Advanced Telecommunication Applications [26k]
Education in the Information Age [9k]
Electronic Democracy and Access to Government Information [10k]
Virtual Communities in Cyberspace [5k]
Information Services Haves and Have-Nots [7k]
Enabling Access for Persons with Disabilities [6k]
Electronic Commerce and Security [22k]
Privacy, Censorship, Copyright and Civil Liberties [22k]

Arizona Projects and Activities of Note [18k]
"Recommendations for Arizona Action - Updating the Social Contract" [14k]
Appendix A - Bibliography [30k]
Appendix B - Telecommunication Policy Resources [120k]
Appendix C - Summary of Telecommunication Policy Resources on the Internet [98k]
Appendix D - Universal Service Position Statements [135k]
Appendix E - State-by-State Summaries [498k]
NOTE: The original publication, excluding Appendices, is also available in Adobe Acrobat format [236k PDF file]
Related Press Releases
Arizona Study Promotes "Universal Access" to Information Superhighway
Arizona Governor's Press Release NR 96:11, February 13, 1996
High-tech connections a must, survey decides
by Rebecca Rolwing, The Business Journal, January 12, 1996